Telefonix Privacy Policy

Your privacy is important to us. It is Telefonix’s policy to respect your privacy regarding any information we may collect from you across our website, http://telefonix.net/, and other sites we own and operate.

What Personal Information is Collected and Processed?

The types of  Personal Information we collect and share depend on the product or service you have with us. This information may include, but not limited to, information from applications, questionnaires, and other forms you submit to us or our clients, such as your contact information (name, home address, email, and telephone number) and your date of birth, Social Security number, social insurance number, passport or other identification number, income, nationality, job title, your company’s name and industry sector, your company’s location (country, state and zip code). We also collect information from your transactions and interactions with us, such as your professional interests, or information you may provide via your interactions with our online forums, blogs, or participation in our online communities.

How is Personal Information Collected?

We collect information from applications, questionnaires, and other forms you submit to us. We may collect information from credit bureaus if it is necessary for the delivery of the services we provide you, and we may access public sources of information, such as census data and real estate records, and private source of information such as business bureau, industry analyst, or market research data. We do not permit other parties to collect Personal Information about your online activities over time and across different websites when you use our website or service.

In addition, we may use web-based tools when you visit our website, such as “cookies” to track your online activities, including your registration, submissions, and information requests, in accordance with applicable law. Cookies are small text files placed by a website server on your computer or other device you are using to access the website. Sometimes we collect anonymous information about the pages you have viewed, which is used to assess the website’s performance and allows us to monitor and improve performance. Other cookies track your online activities on this website, including the IP address from which you accessed the website, and may link that information with Personal Information you have provided us through online registration, to help us remember your settings. We may also use your IP address to help diagnose problems with our server and to administer the website. The length of time we may keep a cookie on your device will depend on the nature of the cookie and the reason we have set it. We use “session” cookies, which expire when you close your browser and do not remain on your computer or device. We also use “persistent” cookies, which remain on your computer or device, and which are deleted when they are no longer necessary.

This website uses Google Analytics, a web analyst service provided by Google, Inc. to analyze your use of the website (including your IP address) through “cookies”. This data is transmitted to and stored by Google on servers in the United States. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website, or you may be required to re-register each time you download or request materials from the website. Full terms relating to the use of Google Analytics can be accessed at http://www.google.co.uk/analytics/tos.html.

You may enable or disable cookies by using your browser; your web browser may be set to accept cookies automatically, but can be changed to decline them. The Help section of the toolbar on most browsers will tell you how to set your browser to prevent accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Opera: http://www.opera.com/browser/tutorials/security/privacy/
Internet Explorer: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies
Safari: www.apple.com/support/?path=Safari/3.0/en/9277.html

Why Do We Need Personal Information?

Collecting Personal Information is necessary for the performance of the services and functionalities offered on the website. We use Personal Information to

  1. provide you with requested information or services, and
  2. analyze and research improvements to the website, and our products and services.

If you decline to provide the requested Personal Information, we may not be able to process your inquiry, provision access to certain functionality, or fulfill requests.

Disclosures of Personal Information

Telefonix may disclose Personal Information to third parties as required or permitted by law, under the following circumstances:

  • We may collect, use, process, and transfer, in electronic or other form, your Personal Information by and among, as applicable, Telefonix and its affiliates for the purpose of implementing, administering, and managing your business relationship with Telefonix, provide the product or service you requested, to contact you in connection with product or service offerings, or for other legitimate business purposes.
  • We may disclose certain Personal Information to companies, individuals, and other third party service providers with whom we contract to perform business functions and services on our behalf, as may be selected by Telefonix in the future. Such business functions may include hosting our web servers, analyzing data, providing legal, accounting and marketing services, and providing other support services.
  • We may disclose certain Personal Information to other companies and individuals to help us market our products, including business partners in joint marketing agreements. We require all such parties to maintain the security and confidentiality of the Personal Information, and to process the data in accordance with our instructions.
  • We may disclose Personal Information to the extent necessary or appropriate to government agencies, advisors, and other third parties in order to comply with applicable laws, or if such action is necessary to protect the rights or property of Telefonix or its affiliated companies.

The recipients of your Personal Information may be located in your country or elsewhere, and a recipient’s country (e.g., the Europe) may have different data privacy laws and protections than your country. You may request a list with the names and addresses of any potential recipients of your personal data by contacting Telefonix, as described in this Policy. You may, at any time, view your personal data, request information about the storage and processing of it, require any necessary amendments to it, or refuse or withdraw the consents herein, in any case without cost, by contacting Telefonix in writing, as described in this Policy. Your personal data will be held only as long as is necessary to implement, administer and manage your business relationship with Telefonix.

Unless you tell us otherwise, Telefonix will assume with respect to the disclosures described above that you consent to these disclosures on a purely voluntary basis. If you do not consent, or if you later seek to revoke your consent, your then current status with Telefonix will not be affected; however, you understand that Telefonix may no longer thereafter be able to implement, administer, and manage your business relationship with Telefonix.

Other Uses of Personal Information; Your Right to Limit Our Sharing.

We may also from time to time use your contact information to send you information about Telefonix and marketing materials via telephone, automated email messages, and direct mail. These email messages may contain web beacons and other features that tell us you received and were able to open the message. We do not honor electronic do-not-track signals sent by your browser when you visit our site or other mechanisms that would give you the ability to exercise choice regarding the collection of Personal Information about your online activities over time and across third-party website. However, at any time you may opt out of receiving further email communications from us by clicking the unsubscribe link in the footer of all Telefonix email messages.

Personal Data Security and Confidentiality

We have up-to-date physical safeguards, such as secure areas in buildings; electronic safeguards, such as passwords and encryption; and procedural safeguards, such as customer authentication procedures to prevent ID theft. We restrict access to information about you to only those employees who need to know that information to provide products or services to you. We carefully select and monitor outside service providers, such as mail vendors, who have access to customer information, and we require them to keep it safe and secure. We do not allow them to use or share the information for any purpose other than the job they are hired to do. We train our employees on these security procedures, and we conduct regular audits to check on compliance with the procedures.

Contacting Telefonix

If you have a question about our privacy practices or want to submit a complaint, contact us at:

Telefonix Sdn. Bhd.
#02-01 Tower B, Vertical Bangsar South,
No.8, Jalan Kerinchi, 59200 K.L.
Email Address: info@telefonix.net

Stampede Solution Sdn. Bhd. (Malaysia)
#02-08 Tower B, Vertical Bangsar South,
No.8, Jalan Kerinchi, 59200 K.L.
Email Address: info@stampedesolution.com

This policy is effective as of 5 September 2018.